BME belongs to SIX, the third largest exchange group in Europe. We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.
If you would like to find out why stability makes us so agile, why experience makes us so curious, and why empathy makes us so impactful, apply now.
Microsoft Teams System Engineer
Madrid | working from home up to 60% | Reference 5683
We are recruiting a System Engineer speciallized in Microsoft Teams, communication platforms and Teams Telephony to continue our journey from on-premise to the cloud. In this role, as part of our global and international team, you will be responsible for ensuring the seamless operation and optimal utilization of Microsoft Teams collaboration tools and telephony systems within the organization. This role combines technical expertise with excellent communication skills to provide support, troubleshoot issues, and optimize collaboration solutions for our internal clients.
What You Will Do
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provide technical support for Microsoft Teams and Teams Telephony, addressing user inquiries and troubleshooting issues promptly, collaborating with IT teams to resolve complex technical problems
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create documentation and user guides to facilitate self-help resources
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investigate telephony and collaboration-related issues (call quality, messaging, and conferencing problems, etc) escalating complex issues to higher-level support or vendors when necessary
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configure and optimize Microsoft Teams and Teams Telephony settings to align with business needs
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monitor and fine-tune telephony systems for performance and cost-effectiveness
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ensure compliance with security policies and industry regulations for collaboration and telephony systems and implement security best practices to safeguard communications data
What You Bring
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bachelor's degree in Information Technology, Computer Science, or related field. An equivalent combination of education, certifications and experience may substitute a degree
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a minimum of 3 years of experience in supporting Microsoft Teams and Teams Telephony solutions, administration and troubleshooting, working with Microsoft 365 enviroment
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understanding of VoIP telephony systems and protocols and familiarity with network and security concepts related to collaboration tools
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certifications such as Microsoft Certified: Teams Administrator Associate or similar are a plus
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advanced English and Spanish is a must, German will be highly valued, but not a must
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analytical and problem-solving skills with strong teamwork and collaboration mindset and excellent communication and interpersonal attitude
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open to do rotative on call duty service (this is economically compensated)
If you have any questions, please call Sara Perez de la Cuesta at +34 91 709 56 80.
For this vacancy we only accept direct applications in English.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
What We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.