Loading...
 
Share this Job

 

 

 

We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.

 

If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of

 

 

 DevOps Tools Support Specialist

Warsaw | 80 - 100 % | Reference 3946

 

 

Are you a technical support specialist with excellent communication and problem-solving skills? Are you interested in the field of development tools and topics as CI/CD pipelines and automation? Do you want to work in a very interesting environment in close cooperation with various business units such as the Swiss Stock Exchange or Financial Information? Then you have come to the right place.
We are looking for a technical support specialist to assist our customers with technical problems in the 1st and 2nd level support. You will be providing hands-on support to help drive our centralized development tools services to the next level.

 

 

What You Will Do 

  • being part of the support team that takes care of the 1st and 2nd level support of our development tools services
  • respond to customer inquiries in a timely accurate way and assist in troubleshooting
  • taking part in the daily stand up meetings and coordinate 3rd level issues with the internal engineers
  • create documentation, inform and train customers about new features and functionalities
  • participation in the automation as well as the further development of our tools and Services
 

What You Bring 

  • completed professional training in the field of computer science
  • a technical support specialist with excellent communication and problem-solving skills
  • innovative team player for whom interaction with people is a passion
  • basic experience in the field of software development is an advantage
  • it is beneficial to have knowledge in at least some of the following services that we offer: Atlassian Toolchain (Jira, Confluence, Bitbucket, Bamboo, Crowd), Artifactory, SonarQube
 

If you have any questions, please call Justyna Cwalinska at 22 104 6712x+48.

 

For this vacancy we only accept direct applications.

 

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. 

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success. 

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods 
Whether through scrum or design thinking,
we solve exciting tasks together in teams.