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We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.

 

If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of

 

 

 Client Service Manager

Zurich | 80-100 % | Reference 4148

 

 

As a clearing service manager, you will take a central role in processing customer queries referring to risk operations, settlement and customer access. It encompasses the key responsibility for customer satisfaction in terms of operationsal end-to-end delivery. You will further conduct relating statistics, operational analysis and definition of recommendations with the major focus of customer operational satisfaction. The clearing service manager directly reports to the Head Service Management in Zurich.

 

 

What You Will Do

  • supporting and consultation in regards to all settlement related questions involving market practices in the context of the interoperable central counterparty business
  • timely and proactive transaction monitoring for SIX x-clear Ltd.
  • daily interaction with counterparties, Central Security Depositories, Custodians and other central counterparties
  • support and analysis on reconciliation differences for cash and custody
  • collaboration with internal departments as Corporate Actions, Position Management, Exception Desk, Solutions and Onboarding, Master Data and IT
  • liquidity Monitoring
  • optimization of internal processes
 

What You Bring

  • 2+ years of business finance or other relevant experience
  • strong written and spoken command in English (C1)
  • proactive team-player with a positive learning attitude
  • able to work independently under pressure with high risk awareness
  • affinity to financial markets
 

If you have any questions, please call Sebastian Unger at +41 58 399 2089.

 

For this vacancy we only accept direct applications.

 

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. 

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success. 

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods 
Whether through scrum or design thinking,
we solve exciting tasks together in teams.