SIX drives the transformation of financial markets.
What sets us apart drives us ahead: between local roots and global relevance, we are a unique blend of tradition and future, of foundation and growth. We value bright minds and inspire them to grow with their ideas. Come and shape the future of finance with us.
Head Operations Engineering
Zurich | 80-100% | Reference 7663
We’re looking for a leader to build and lead our Observability & AIOps Center of Excellence from the ground up.
As Head of IT Operations Engineering, you will define the vision, strategy, and operating model for enterprise-wide observability and AIOps solution. You will shape how observability becomes a core, shared capability across engineering and the business, driving reliability, operational excellence, and data-driven decision-making at scale.
You will establish ways of working, set clear priorities, and ensure close collaboration with platform, product, and operations teams. Partnering with senior stakeholders, you will align the team’s outcomes with reliability, operational excellence, and business priorities across cloud-native and hybrid environments.
This role is ideal for a hands-on, visionary leader who thrives on building new capabilities, setting direction, and turning complexity into clarity, while creating a culture where insight, automation, and resilience are built in by design.
What You Will Do
- Build, lead, and scale the Observability & AIOps Center of Excellence team, defining its mission, operating model, and engagement approach as a central enablement function for the organization
- Define and drive enterprise observability standards and reference architectures, enabling consistent and effective adoption across metrics, logs, traces, telemetry pipelines, and alerting
- Partner closely with platform, product, and application teams, coaching them on observability best practices and embedding observability into the software delivery lifecycle
- Lead stakeholder alignment and communication, translating technical observability insights into clear, business-relevant outcomes for engineering leadership and senior management
- Advance automation, observability-as-code, and AIOps practices, enabling scalable operations and continuous improvements in reliability, efficiency, and resilience
What You Bring
- Leadership experience in technology or IT Operations, with a strong track record of setting vision, defining strategy, and building scalable organizational capabilities
- Proven ability to build, lead, and coach high-performing teams, while influencing practices and outcomes beyond direct reporting lines
- Strategic and organizational leadership skills, including defining operating models, standards, stakeholder management and governance to drive consistency and long-term impact
- Strong expertise in modern observability concepts and practices across metrics, logs, traces, OpenTelemetry, and distributed systems
- Experience scaling observability platforms such as Elastic Stack and Grafana across multiple teams and environments would be a plus
If you have any questions, check out our FAQ page or call Beata Czyzewska at +48 22 104 6571 / +41 58 399 9800 / +34 91 330 51 49.
For this vacancy we only accept direct applications.
Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background.
What We Offer
Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.
Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.
Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.