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We drive the transformation of the financial markets. That’s why we invest in bright minds, in their ideas, knowledge and development. We do that by combining our best sides.

 

If you would like to find out why stability makes us so agile, why experience makes us so curious and why empathy makes us so impactful, apply now for the position of

 

 

 Operations Analyst

Zurich | 80-100 % | Reference 3877

 

SIX Digital Exchange (SDX), a company owned by the Swiss Stock exchange, is building the first market infrastructure in the world to offer a fully integrated end to end trading, settlement and custody service for digital assets.

 

You are responsible for supporting the business operations team on productive business activities and the delivery of business requirements that support the agile project teams in the solution implementation. Collaborating closely with internal and external stakeholders to translate requirements into functional solutions. SIX offers the possibility of a hybrid working model (work from home & in our SIX office).

 

 

What You Will Do

  • support the development and optimization of processes, quality standards and KPIs
  • participate in enhancements initiatives for the operations team to enrich existing processes or define new ones
  • translate needs into requirements and conduct conceptual discussions with product owners, business architects, developers and other stakeholders
  • taking ownership of customer issues reported for production and tracking them through resolution
  • perform root cause analysis in a complex system environment and communicate defects following standard procedures to escalate unresolved issues to appropriate internal teams
  • take responsibility in maintaining internal and client facing documentation
 

What You Bring

  • university degree or equivalent
  • proven experience in a business operations role in the financial industry and track record of requirements analysis
  • knowledge of the relevant laws and regulations particularly in the area of financial market infrastructure is a plus (FinFraG, Banking Act, Stock Exchange Act, FINMA Circular etc.)
  • independent and structured way of working, quick comprehension, high self-initiative, practice-oriented and flexible
  • strong team player with a hands-on mentality and efficient working methods with a strong quality awareness
  • fluent in English and German (oral and written)
 

If you have any questions, please call Alisha Thoma at +41 58 399 53 34.

 

For this vacancy we only accept direct applications.

 

Diversity is important to us. Therefore, we are looking to receiving applications regardless of any personal background. 

What We Offer

Flexible Work Models
We trust our employees and offer a work environment that is well-balanced, productive and fosters success. 

Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.

Agile Working Methods 
Whether through scrum or design thinking,
we solve exciting tasks together in teams.